FAQ
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Everything You Need to Know Before Booking
General Questions
What makes your travel company different from others?
We’re not just a travel agency — we’re your travel buddy! We design fully customized travel experiences based on your preferences, interests, and pace. From adventure getaways to laid-back retreats, we craft every detail to match youridea of the perfect trip.
We take special care of your food preferences – and also offer an option to have home cooked food with a local family in the place you visit.
Do you handle visa, insurance, and other documentation?
No, as of now, we do not engage in these services.
What if I face issues during my trip?
We’ve got your back 24/7. Our travel buddy support team is available round-the-clock through phone, WhatsApp, and email to assist you in case of any emergencies or changes.
Do you offer group or solo travel packages?
Yes! Whether you’re travelling solo, with friends, family, or as a couple, we create packages suited to your group size and vibe. We can also match solo travelers with like-minded adventurers for a shared experience.
Booking and Planning
How does the customization process work?
It’s simple!
You share your travel preferences, budget, and dates.
Our travel experts design a personalized itinerary.
You review, suggest changes, and once you’re happy — we finalize your plan.
We handle everything from your pick up from the airport, catering to your meal preferences and stays to your drop at the airport with a small token of surprise for you.
Can I modify my itinerary after booking?
Absolutely — flexibility is part of our promise. Depending on availability and supplier terms, you can make changes to your travel plan before departure. Our support team is always here to help with any adjustments.
How do I book my customized trip?
You can get started in three easy steps:
Fill out our travel inquiry form or message us directly.
Discuss your preferences with your assigned travel buddy.
Confirm your plan and pack your bags!
Do you offer budget-friendly options?
Definitely. We design experiences for all budgets — from luxury escapes to affordable adventures — without compromising on quality or comfort.
Payments and Policies
What payment methods do you accept?
We accept all types pf payments (cash, online transfer etc)
Is a deposit required when booking?
We believe trust is the most important element. Deposit is optional.
What is your refund and cancellation policy?
We offer full refund if cancellation is done on time.
Are there any hidden fees I should be aware of?
No hidden charges.